About Us

With over 35 years of combined experience, our team is passionate about delivering quality hardware that reflects your life and your style.

To some, a bathroom might be just a bathroom. But at R. Jacobs, we know there’s more to the story. That’s why we get to know you, your home, and your family before we make any suggestions. After all, it’s not just any bathroom – it’s yours.

There’s more to our products than just beautiful hardware. We’re conscientious about the Earth and the impact our products have on the environment. Water is a luxury that we strive to preserve and perfect.

See the difference with your own eyes at our showroom – the premier location for luxury plumbing fixtures, hardware, and design.

Customer Testimonials

"I have worked with the R. Jacobs Team for many years and have always had exceptional service. Because Rick is knowledgeable, stands behind his products and is such a joy to work with, he is my go-to person!"

-Peggy Benson

"R. Jacobs Fine Plumbing and Hardware is such a welcomed rare gem in Raleigh, NC and the Triangle area. The moment you enter the showroom, every client is treated just as important as the next. The showroom is stunning and such a source of inspiration. To have all the glamour and be able to accommodate every budget and taste is a breath of fresh air. The customer service from start to finish is superb. As an interior designer, AND personally, R. Jacobs is undoubtedly one of my preferred vendors."

-Lori Moscato, Casual Elegance Designs

"I know that when my clients work with R. Jacobs they receive the best product offerings, customer service, and attention to detail available. This is important to me because naturally they are an extension of my brand."

-Judy Pickett, Design Lines Signature

“Working with Rick and his team is always a joy! Their showroom is so impressive, they are always the first in the triangle to display the latest and most fabulous plumbing & hardware selections. Rick and his team have a great attention to detail, their creativity in assisting with design projects in all style categories is impeccable.” 

-Tula Summerford, Design by Tula

"Our work with R. Jacobs Fine Plumbing and Hardware is aimed to provide our clients with an experience that is enjoyable and full of satisfaction. We know the plumbing and hardware industry provides an endless array of fixtures to consider and this can be a daunting task to research, examine and select. However, we have been delighted with Rick and his team that bring years of experience and talent to the table to guide and service our clients. Rick works hard to feature distinctive selections of plumbing and hardware fixtures in his showroom that help to aid client choices. We most appreciate Ricks’ commitment to customer service, not just through the selection process but for years beyond. His interest and desire to personally serve his customer base has proven to be exceptional."

-Mike Young

"As a designer, I strive to give my clients the best possible experience when we are selecting products and finishes… I know that when I bring a client to R. Jacobs for plumbing and hardware we will be met with enthusiasm and professionalism, as well as expert guidance and product knowledge. It is exciting and inspiring to go through the showroom… a great way for clients to see, touch, and feel many different lines of quality products. It has been wonderful to have a long term working relationship with Rick Jacobs, he has great knowledge and is a true professional."

-Donna Gates Davis

"Alphin Design Build turns to R. Jacobs Fine Plumbing & hardware for every project!"

-Will Alphin

"R. Jacobs Fine Plumbing & Hardware offers excellent products and excellent customer service. Rick Jacobs, proprietor, is knowledgeable, friendly, funny and has the highest level of integrity. It has been my privilege to work personally with Rick in several of our personal homes. He has always handled my client referrals with kid gloves. We just purchased a cottage in Traemoor Village and R. Jacobs will again complete another home for us with perfection. Five Stars!!!"

-Linda Lee

8613 Glenwood Avenue, Suite 103
Raleigh, NC 27617
showroom Hours:
Mon-Thu, 9am - 5pm
Fri, 9am - 12pm